Store Policy
Payment Methods
We accept the following payment methods:
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Credit/Debit Cards (Visa, MasterCard, etc.)
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E-Transfers (for manual orders)
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PayPal
All transactions are processed securely. We do not store or share your payment information.
Order Cancellation
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Orders can be cancelled within 24 hours of placement as long as they haven’t been processed for shipping.
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To cancel, email us at [Insert email]. Once your order has shipped, cancellations are no longer possible.
Privacy Policy
Your privacy matters to us. Here’s how we handle your data:
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What we collect: Your name, address, email, and payment details.
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How we use it: To process your orders and improve your shopping experience.
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What we don’t do: Sell or share your personal information with third parties.
If you have any questions about your data, feel free to reach out at walkersridgetallow@gmail.com
Damaged or Missing Items
We want you to love every item you receive! If there’s an issue with your order:
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Email us at [Insert email] within 48 hours of delivery.
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Include your order number and photos of the damage (if applicable).
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We’ll work with you to resolve the issue, whether that’s a replacement, refund, or store credit.
Custom or Manual Orders
For customers outside of Ontario, we handle orders manually via email.
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Email us at walkersridgetallow@gmail.com with:
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Your name
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Full shipping address
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The items you’d like to purchase
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Confirmation that you’re comfortable with paying via e-transfer
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We’ll respond with your final cost, including shipping, and provide details to complete your order.
Yes, we ship Canada-wide and internationally!
Product Disclaimer
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Our products are for external use only.
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Perform a patch test before full use to ensure no allergic reactions occur.
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We recommend storing products in a cool, dry place to maintain their quality.
Contact Us
Have questions or need assistance? We’re here to help!
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Email: walkersridgetallow@gmail.com
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Response Time: We aim to respond within 1-2 business days.